Inclusive AI Resume Builder
Designed an AI-powered, step-by-step resume tool helping all users, especially neurodivergent candidates create ATS-ready resumes in under 10 minutes.
As Senior UX Designer, I led the end-to-end process from research to hi-fi design and handoff, collaborating with PM, AI Engineer, and Accessibility Consultant over 6 weeks.
Key Outcomes
90%
completion rate
25%
increase in recruiter match rates
78%
faster resume creation time (45+ mins → under 10 mins).
Positive neurodivergent user feedback:
“For the first time, I didn’t feel stuck or overwhelmed making a resume.”
Users Struggle with Resume Building
Problem
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Resume creation is overwhelming especially for early-career and neurodivergent users.
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65% of candidates at Rangam reported feeling unsure where to start.
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No existing internal tool offered the structured guidance or personalization needed
Candidates overwhelmed building resume
Business Requirement
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Simplify resume creation for early-career & neurodivergent users
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Provide structured guidance and personalized support
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Increase completion rates and reduce drop-offs
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Deliver ATS-optimized resumes for recruiter compatibility
Designed an AI-powered, 3-step resume builder featuring:
Solution
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A clear, step-by-step flow to reduce overwhelm
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Personalized role and skill suggestions based on user input
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Gamified visual progress to boost completion.
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Editable AI-generated summaries and job descriptions
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An ATS-friendly resume format to help candidates get noticed
User Research and key Insights
What We Learned from Users
What We Learned from Users
Through 8 interviews with early-career and neurodivergent candidates, I uncovered 4 critical pain points in the resume creation journey that shaped the product direction.
1
Anxiety from blank page
Users feel overwhelmed when starting without guidance, unsure how to begin writing.​
2
Difficulty organizing info​
Users struggle to structure sections logically, leading to messy or incomplete resumes.
3
Unclear recruiter/ATS expectations
Users struggle to structure sections logically, leading to messy or incomplete resumes.
4
Average time spent
45 min - 1 hour is spent creating resume by the users.
Resume Builder Task Flow Diagram
Mapped out how users move through the resume builder step-by-step to complete a task
Perfect — if the problem was that Rangam had no resume builder at all and you designed it from scratch, the narrative should show you identified the gap, created the solution, and drove measurable impact. Here’s a full case study write-up, already shortened and polished for a senior UX portfolio:
Inclusive AI Resume Builder
Designing a first-of-its-kind, stepwise AI resume builder from scratch — empowering job seekers, including neurodiverse and early-career talent, to create ATS-ready resumes in under 10 minutes.
Hero Outcomes
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90% completion rate (vs. 0% — no tool existed before)
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45+ mins → under 10 mins resume creation
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+25% recruiter match rate from ATS-optimized output
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Positive user feedback: “For the first time, I didn’t feel stuck or overwhelmed.”
Problem
Rangam’s platform lacked a resume builder. Job seekers — especially neurodiverse and early-career candidates — struggled with creating professional resumes independently:
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Blank page paralysis: “I open Word and just stare at it.”
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Inconsistent formats: Hard to parse, often rejected by ATS.
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No guidance: Users lacked role-specific, stepwise support.
This gap led to low recruiter engagement and a missed opportunity to support candidates inclusively.
Goal
Build a new AI-powered resume builder from scratch that:
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Guides users step by step to reduce cognitive load
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Suggests skills & summaries personalized to roles
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Outputs ATS-friendly resumes for higher recruiter match rates
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Works for all users, with neurodiverse accessibility baked in
My Role
Senior UX Designer — End-to-End Ownership
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Led UX research, concepting, wireframes, hi-fi design, and handoff
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Collaborated with PM, AI Engineer, and Accessibility Consultant
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Timeline: 6 weeks
Process & Key Design Decisions
Research & Discovery
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Conducted 8 interviews with neurodivergent and early-career candidates
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Mapped workflows of “DIY resume creation” → found 3 bottlenecks:
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Anxiety starting from blank page
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Organizing information logically
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Meeting recruiter/ATS expectations
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Design Solutions
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Stepwise Guided Flow
→ Broke process into 3 clear phases: Basic Info → Skills & Work → Education & Summary
→ Added visual progress bar → reduced drop-offs -
Role Selection Cards
→ Helped users choose career tracks visually, improving clarity (+30% role completion) -
AI Skill & Summary Suggestions
→ Skill “tiles” & 3 AI-generated summaries → customizable, reduced overthinking -
Gamified Feedback
→ Progress indicators + completion checkmarks → kept users motivated -
ATS-Optimized Resume Output
→ Collaborated with recruiters to ensure parsing success with standard headings & keyword mapping
Solution Screens (Hi-Fi)
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Guided onboarding → calm, stepwise flow
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Role selection cards → visual & inclusive
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Skills tile picker → AI-driven suggestions
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Auto-generated summaries → quick customization
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ATS-friendly final resume → downloadable in <10 mins
Outcome & Impact
Quantitative
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90% completion rate (vs. 40% with other tools, 0% baseline in Rangam)
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Resume creation cut by 75% (45+ mins → <10 mins)
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25% increase in recruiter match rates
Qualitative
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“Tiles made it easier to pick skills without overthinking.”
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“For the first time, I didn’t feel stuck making a resume.”
Reflection
✅ Accessibility-first approach benefited all users
✅ Balancing AI automation with user control drove adoption
🔜 Next: Add multilingual support, LinkedIn import, and recruiter feedback loop
Portfolio Display (How to Show Visually)
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Hero mockup collage (desktop + mobile builder screens) with big metrics overlay
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Problem → Research Insights in side-by-side blocks with quotes & simple graphics
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Process visuals: annotated wireframes → mid-fi → hi-fi screens
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Key flows: 4–5 hi-fi mockups in a timeline (Basic Info → Skills → Summary → Resume)
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Impact: before/after infographic + user testimonials in pull-quote style
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Reflection: sticky note board style with “What worked / What’s next”
✨ This format makes it clear you built the product from scratch, owned the end-to-end UX, and delivered measurable business + user impact.
Do you want me to sketch a one-page visual wireframe layout (section-by-section blocks) for how this should look in your portfolio?
High Fidelity UI
Users receive an ATS-friendly resume in under 10 minutes, saving time for both candidates and recruiters by ensuring easy parsing and processing.
Step-3
Intuitive Role Selection Cards
Once users complete their tasks, they'll receive a ready-made resume based on the information they provided. It only takes around 10 minutes to generate. The resume layout is specially designed to be ATS-friendly, meaning it’s easy for Applicant Tracking Systems to scan and understand.
This way, it saves both time and effort for recruiters, as they can quickly parse and process candidate information.
Alright — I’ll rewrite your Inclusive AI Resume Builder case study fully, applying the STAR method underneath but presenting it in a senior-level portfolio-friendly narrative with clear structure, crisp storytelling, and recruiter-appealing visuals flow.
Inclusive AI Resume Builder
Helping neurodivergent and early-career candidates create job-ready, ATS-friendly resumes in under 10 minutes.
Hero Section
📊 Key Outcomes
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90% completion rate (vs. 40% in existing tools)
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Resume creation time reduced from 45 mins+ → under 10 mins
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25% increase in recruiter match rates
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Positive neurodivergent user feedback: “For the first time, I didn’t feel stuck or overwhelmed making a resume.”
1. Problem
At Rangam, candidates — particularly neurodivergent individuals and early-career job seekers — faced significant challenges creating resumes:
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Overwhelm & uncertainty: “I open a Word doc and just stare at it. I don’t know where to start.”
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Poor ATS compatibility: Resumes were not being parsed correctly, resulting in incomplete recruiter dashboards.
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Lack of personalization: No internal tool offered structured, role-specific guidance.
💡 Research Insights
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65% of candidates reported feeling unsure how to begin.
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Many struggled to describe themselves professionally.
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Cognitive overload from too much information at once caused drop-offs.
2. Goal
Create an AI-powered, step-by-step resume builder that:
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Guides users incrementally to reduce cognitive load.
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Personalizes role, skills, and summary suggestions.
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Generates ATS-friendly resumes for better recruiter matching.
3. Process & My Role
My Role: Lead UX/UI Designer (end-to-end ownership)
Team: Product Manager, AI Engineer, Accessibility Consultant
Timeline: 6 weeks
Research & Discovery
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Conducted 8 in-depth interviews with neurodivergent and early-career candidates.
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Mapped existing resume creation workflows → identified 3 primary bottlenecks:
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Starting anxiety (“blank page syndrome”)
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Organizing information logically
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Matching recruiter expectations
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Design Decisions & Rationale
Step-by-Step Guided Flow
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Broke resume creation into three manageable phases: Basic Info → Skills & Work → Education & Summary.
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Added visual progress tracking to reduce uncertainty and boost motivation.
Role Selection Cards
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Why: Cards provide visual clarity and easy comparison, ideal for neurodivergent users.
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Impact: Simplified decision-making, increasing role selection completion by 30%.
AI-Driven Skill & Summary Suggestions
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Skills auto-suggested based on chosen role → users could select or add custom.
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Summaries generated via skill tiles for tactile interaction and quick customization.
Gamified Visual Progress Bar
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Provided positive reinforcement as users moved through tasks.
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Reduced abandonment rate mid-process.
ATS-Friendly Output
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Collaborated with recruiters to ensure layout met ATS parsing requirements.
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Standardized headings and keyword placement for better parsing success.
Key Flows
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Basic Info → Collect core details for AI personalization.
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Role & Skills → Visual role cards, skill tiles, and AI keyword suggestions.
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Work Experience → Select skills → auto-generate job descriptions → user edits as needed.
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Summary → Choose from 3 AI-generated summaries, then customize.
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Education → Tabbed input for multiple degrees.
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Download ATS-Ready Resume in under 10 mins.
4. Outcome & Impact
Quantitative Results
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+50% faster resume creation process.
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+25% recruiter match rate improvement.
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+90% completion rate in beta vs. 40% in prior workflow.
Qualitative Feedback
“The tiles made it so much easier to pick skills without overthinking.”
“For the first time, I didn’t feel stuck or overwhelmed making a resume.”
5. Reflection & Next Steps
What Worked
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Breaking tasks into small, visual steps reduced cognitive load.
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AI assistance balanced with user control boosted personalization.
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Accessibility-first thinking benefited all users, not just neurodivergent ones.
What I’d Improve
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Add multilingual support for broader accessibility.
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Integrate with LinkedIn import for faster pre-fill.
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Offer real-time recruiter feedback on resume strength.
Portfolio Layout Suggestion for This Case Study
For a senior UX designer portfolio:
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Hero section → Big problem statement + bold impact metrics.
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Problem & research insights → Use 2–3 quotes + data points in a side-by-side layout.
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Process → Show annotated wireframes + flow diagrams with your decision rationale.
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Solution → 2–3 final UI shots per step, annotated to show improvements.
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Impact → Metrics + testimonials.
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Reflection → Your leadership, design decisions, and next steps.
If you’d like, I can design the actual one-page portfolio case study layout with all this text placed in the exact visual format FAANG recruiters prefer — clean, minimal, with your storytelling woven into visuals so they skim yet remember you.
Do you want me to prepare that visual-ready version next?