Project Overview
As a UX/UI at Rangam, I led the redesign of the Job Seeker experience tasked with creating a modern, sleek, and interactive interface that speaks directly to diverse job seekers, including those supported through SourceAbled (disability-inclusive) and SourceVets (veteran hiring) programs.
Goal: Improve usability and engagement across all candidate segments.
Impact
40%
Increase in user engagement: Users explored more sections, clicked on job listings, and spent longer on the site after the redesign.
38-42%
Boosted inclusive program adoption:
Programs like SourceAbled and SourceVets saw more users applying or interacting with them because the redesign made them easier to find and understand.
25%
Reduced cognitive load:
Simplified layout helped users including neurodivergent individuals and veterans find what they needed quickly and easily.
Research & Empathy Mapping
I conducted 10 user interviews and heuristic evaluations, focusing on emotional pain points (e.g., frustration, confusion), particularly among neurodivergent and veteran job seekers.
There were two main user groups with unique needs:
1. General job seekers: Looking for an intuitive way to explore roles and resources.
2. Inclusive-focused job seekers: Needing clear guidance on programs like SourceAbled and SourceVets, and transparency around accommodations.
Insights
7/10
Confusing Job Discovery
1. Users struggled to find relevant roles or felt overwhelmed by layout.
2. Poor visual hierarchy made scanning overwhelming, especially for neurodivergent users.
5/10
Unclear Program Messaging
Users didn’t understand programs like SourceAbled/SourceVet as they were hidden or unclear.
8/10
Outdated & Static Layout
Users disengaged due to dated, non-interactive design.
6/10
High Cognitive Load
users reported confusion, anxiety, or hesitation to apply due to Long, inconsistent content.
Existing Design- Home page
Key Design Deliverables
Redesigned- Home page
1. Homepage & Search
1. A streamlined hero section with real-time metrics (“600+ Jobs”, “400+ Employed”, etc.) setting a tone of trust and momentum.
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2. Prominent job category cards (IT, Clinical, Healthcare…) that are easy to scan and engage.
Upfront Job Search
35%
Improved job search efficiency:
Users could find relevant roles faster, with enhanced discoverability for neurodivergent users and a more inclusive experience overall.
18%
Increase in search-to-apply conversions:
Created a faster, more intuitive, and inclusive job-seeking experience for all users.
2.Program Highlights
Designed interactive cards for SourceAbled and SourceVets, each with a clear value proposition (“Showcase your skills,” “Find inclusive employers”).
3. Microinteractions and Feedback
Hover effects, subtle animations for category cards, and responsive feedback to make the interface feel alive and intuitive.
SourceAble Platform
SourceVet Platform
Reflection & Human-Centered Takeaways
This redesign was more than a visual upgrade, it was a commitment to empathy, equity, and clarity for job seekers. By blending thoughtful design with accessible practices:
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We made all users feel seen, whether they’re navigating neurodiversity or transitioning from military to civilian life.
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We made complex programs approachable, giving job seekers actionable next steps.
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We modernized the experience in a way that feels personal, not just polished.
